Terms of service

Terms of Service

Last Updated: 27-07-2026

Welcome to ZoloTrend.in ("we", "our", "us"). These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing or using our website, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, please do not use our website.

1. Eligibility

By using our website, you confirm that:

  • You are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.

  • You have the legal capacity to enter into a binding agreement.

  • The information you provide is accurate, complete, and up to date.

2. Account Terms

If you create an account with us, you agree to:

  • Provide accurate and complete information.

  • Keep your login credentials confidential.

  • Be responsible for all activities carried out through your account.

  • Notify us immediately of any unauthorised use of your account.

We reserve the right to suspend or terminate accounts that violate these Terms or are suspected of fraudulent or unlawful activity.

3. Products and Services

We strive to ensure that all products displayed on our website are accurately described.

However:

  • Product images are for illustrative purposes only.

  • Colours may vary depending on your device or screen settings.

  • Product specifications may differ slightly due to manufacturing updates.

  • Product availability is subject to stock availability.

We reserve the right to discontinue or modify any product without prior notice.

4. Pricing and Payment

All prices displayed on the website are in Indian Rupees (INR) unless otherwise stated.

By placing an order, you agree that:

  • Prices are subject to change without prior notice.

  • Applicable taxes, shipping charges, and other fees (if any) will be displayed during checkout.

  • Payment must be successfully authorised before an order is processed.

  • We reserve the right to refuse or cancel any transaction if payment cannot be verified or authorised.

Accepted payment methods may include cards, UPI, net banking, wallets, Cash on Delivery (where available), and other payment methods displayed at checkout.

5. Order Acceptance and Cancellation

Submitting an order does not guarantee acceptance.

We reserve the right to:

  • Accept or reject any order.

  • Cancel orders due to pricing errors.

  • Cancel orders if products become unavailable.

  • Cancel orders suspected of fraud or misuse.

  • Request additional verification before processing an order.

If an order is cancelled after payment has been received, the applicable refund will be processed in accordance with our Refund Policy.

6. Shipping and Returns

Shipping and Returns

Your purchase from ZoloTrend.in is subject to our separate Shipping Policy and Return & Refund Policy, which form part of these Terms of Service.

By placing an order, you acknowledge that you have read and agreed to these policies before completing your purchase. Please refer to those pages for detailed information regarding shipping, delivery, returns, exchanges, cancellations, and refunds.

7. User Responsibilities

When using our website, you agree to:

  • Provide truthful information.

  • Use the website only for lawful purposes.

  • Respect the rights of other users.

  • Comply with all applicable laws and regulations.

8. Prohibited Uses

You agree not to:

  • Violate any applicable law or regulation.

  • Use the website for fraudulent purposes.

  • Attempt to gain unauthorised access to our systems.

  • Upload malicious software, viruses, or harmful code.

  • Interfere with the operation or security of the website.

  • Copy, reproduce, or exploit website content without written permission.

  • Misrepresent your identity or impersonate another person.

  • Engage in activities that disrupt other users' experience.

Violation of these Terms may result in suspension or permanent termination of access.

9. Intellectual Property

All website content, including but not limited to:

  • Logos

  • Trademarks

  • Images

  • Graphics

  • Text

  • Product descriptions

  • Website design

  • Software

is the property of ZoloTrend.in or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

10. Third-Party Services

Our website may integrate or link to third-party services, including payment gateways, logistics providers, analytics services, and advertising platforms.

We are not responsible for the content, policies, or practices of third-party websites or services. Your use of those services is subject to their respective terms and privacy policies.

11. Limitation of Liability

To the maximum extent permitted by applicable law:

  • ZoloTrend.in shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the website or products.

  • Our total liability for any claim shall not exceed the amount paid by you for the relevant order giving rise to the claim.

  • We are not responsible for delays or failures caused by events beyond our reasonable control, including natural disasters, strikes, government actions, internet outages, or courier delays.

Nothing in these Terms excludes liability that cannot be excluded under applicable law.

12. Indemnification

You agree to indemnify and hold harmless ZoloTrend.in, its owners, employees, affiliates, and service providers from any claims, losses, liabilities, damages, costs, or expenses arising from:

  • Your breach of these Terms.

  • Your misuse of the website.

  • Your violation of applicable laws or the rights of any third party.

13. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

14. Force Majeure

We shall not be liable for any delay or failure to perform our obligations where such delay or failure results from events beyond our reasonable control, including but not limited to natural disasters, war, pandemics, labour disputes, transportation disruptions, government restrictions, or failures of communication networks.

15. Changes to These Terms

We reserve the right to update or modify these Terms at any time.

Any changes will become effective upon publication on this page. Continued use of the website after such changes constitutes acceptance of the revised Terms.

16. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India.

Any disputes arising out of or relating to these Terms, your use of the website, or any transaction with ZoloTrend.in shall be subject to the exclusive jurisdiction of the competent courts located in Malda, West bengal, India, unless otherwise required by applicable law.

17. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Store Name: ZoloTrend.in

Email: help@zolotrend.in

Business Address: Kaliachak, Malda, West Bengal – 732210, India

We will make reasonable efforts to respond to your enquiry promptly.

Acceptance of Terms

By accessing, browsing, registering with, or purchasing from ZoloTrend.in, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.